FAQ -Frequently Asked Questions

Rescua is a safety app that automatically and securely records your location. It's intended for hikers, travelers, children, and people with dementia – in case they become missing persons.​

  1. Download and activate the app.
  2. The app automatically records your location.
  3. If someone misses you, they report it via 112/113.
  4. The regional rescue center gains access to your last known location.
  5. The location is forwarded to rescuers for quicker action.​

Rescua is the perfect companion for hikers, ski tourers, mountain bikers, hunters, scouts, and anyone exploring nature who wants to ensure their safety. It also protects children, seniors with dementia, and solo travelers.​

Of course! Your location can only be accessed by a authorized person based on a received call to 112. Otherwise, access is not possible. The data is encrypted, stored in accordance with GDPR, and not accessible to anyone without an official request.

If you find yourself in danger or lost (e.g., an accident in nature, kidnapping, confusion), the regional center can gain access to your last recorded location through an official report and immediately forward it to rescuers.

Immediately call the police and inform them that the person has the Rescua app installed. Authorities will then be able to check the last known location.

Yes, the app occasionally records your location without live display. The location is encrypted and not accessible to anyone unless there is an official request (e.g., from the police).

  • The location is not visible to you, parents, or developers.
  • Nihče vas ne more spremljati v živo.
  • Access is possible only upon an official missing person report (112 or 113).
  • It is possible to set a password to provide additional protection for the location (known to a designated contact person).

The location is recorded and automatically deleted after 14 days. Longer storage is not possible – which protects your privacy.

Rescua uses advanced GPS technology. The location is saved even without a mobile network and sent as soon as the signal is restored.

Yes. The app works anywhere you have GPS signal and at least occasional mobile connectivity.

Ne. Lokacija ni dostopna v živo nikomur. Namen aplikacije je zaščita zasebnosti in uporaba samo v izrednih primerih.

Only the regional rescue center has access, based on an official report (call to 112 or 113).

Ne, dostop ima izključno pooblaščena oseba ob uradnem postopku, vi ali vaši bližnji ne morete dostopati do podatkov.

The app includes an SOS button that, when activated, sends an SMS to 112 and triggers a rapid response.​

Ne. Aplikacija pošilja minimalne količine podatkov (1.3 KB) in ima zelo majhen vpliv na porabo baterije.

Rescua is developed by Alpeon d.o.o., Slovenski trg 8, Kranj – in collaboration with rescue and safety experts.

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